pK
paul K
1 reviews | Active since Jun 2012
31 Dec 2015, 12:31
no response
A few months ago I aranged that fnb debit my credit card payment from my account,oops they never followed my instructions. A week ago I app**** for a smartphone,no response either. It took them an hour to let me know twice I didnt pay my credit card. Fnb hiw must you get money if you dnt debit it as instructed,and I dnt have a smart phone as app**** for yet? Must I make 3rd world payments at an count er? I am getting 3rd world service,why dnt you change youre name yo 3rd national bank?
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FNB (First National Bank)'s replyOfficial
31 Dec 2015, 12:43Hello krielpaul1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 840571.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 840571.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply31 Dec 2015, 12:43
Official
Hello krielpaul1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 840571.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 840571.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)