1 reviews | Active since Oct 2013
NO RESPONSE
I phoned the Revolving Credit Department on Friday morning early to apply for a revolving credit. The lady told me that a consultant would phone me. To date no-one phoned. Bad service.<br> <br> The same problem with the overdraft department. A consultant was supposed to phone me and to date no-one phoned. Bad service.<br> <br> I went to FNB Bryanston Shopping Centre and the lady told me that she could not help me as a consultant is supposed to phone me.<br> <br> My friend phoned Standard Bank and while she was on the phone to them her revolving credit was approved.<br> <br> I have been with FNB for more than 25 years and am very disappointed with their service. <br> <br> I am very tempted to go and apply for the loan at another bank and then also to transfer my cheque account. I have a good credit record and no debt, except for the bond with FNB.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.
The reference number is 804688.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.
The reference number is 804688.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
