KK
Keamogetswe K
1 reviews | Active since Jan 2022
13 Feb 2026, 11:37
No response
Good day,
I am writing to follow up on my business account, which is currently on hold pending the NCC investigation (Ref: THE SWEET TREATS HUB/2025).
I have not received any feedback regarding the status of the investigation. Kindly provide an update and advise on the expected timeline for resolution, as this matter is affecting my business operations.
Your urgent assistance will be highly appreciated.
Helpful (0)
Replies (3)0
Replies (3)KK
Keamogetswe K's updateReviewer Update
13 Feb 2026, 14:20Dear Sir/Madam,
I hope this email finds you well.
I am writing in reference to your instruction that I contact the National Consumer Commission (NCC) regarding the matter under reference: THE SWEET TREATS HUB/2025.
As advised, I contacted the NCC on *** and provided them with my reference number, full name, and ID number. However, they have informed me that they are unable to locate any case or record logged under my details in their system.
Given that it has now been approximately six months and the hold on my account is still being maintained, the NCC has requested that I obtain proof that the case was officially logged by FNB.
Kindly provide me with written confirmation or official proof of submission to the NCC, including any reference number or correspondence confirming that the matter was escalated to them.
I have attached a screenshot confirming my communication with the NCC for your reference.
Your urgent assistance in resolving this matter will be highly appreciated, as the ongoing hold on my account is significantly affecting my business operations.
I hope this email finds you well.
I am writing in reference to your instruction that I contact the National Consumer Commission (NCC) regarding the matter under reference: THE SWEET TREATS HUB/2025.
As advised, I contacted the NCC on *** and provided them with my reference number, full name, and ID number. However, they have informed me that they are unable to locate any case or record logged under my details in their system.
Given that it has now been approximately six months and the hold on my account is still being maintained, the NCC has requested that I obtain proof that the case was officially logged by FNB.
Kindly provide me with written confirmation or official proof of submission to the NCC, including any reference number or correspondence confirming that the matter was escalated to them.
I have attached a screenshot confirming my communication with the NCC for your reference.
Your urgent assistance in resolving this matter will be highly appreciated, as the ongoing hold on my account is significantly affecting my business operations.
KK
Keamogetswe K's update13 Feb 2026, 14:20
Reviewer Update
Dear Sir/Madam,
I hope this email finds you well.
I am writing in reference to your instruction that I contact the National Consumer Commission (NCC) regarding the matter under reference: THE SWEET TREATS HUB/2025.
As advised, I contacted the NCC on *** and provided them with my reference number, full name, and ID number. However, they have informed me that they are unable to locate any case or record logged under my details in their system.
Given that it has now been approximately six months and the hold on my account is still being maintained, the NCC has requested that I obtain proof that the case was officially logged by FNB.
Kindly provide me with written confirmation or official proof of submission to the NCC, including any reference number or correspondence confirming that the matter was escalated to them.
I have attached a screenshot confirming my communication with the NCC for your reference.
Your urgent assistance in resolving this matter will be highly appreciated, as the ongoing hold on my account is significantly affecting my business operations.
I hope this email finds you well.
I am writing in reference to your instruction that I contact the National Consumer Commission (NCC) regarding the matter under reference: THE SWEET TREATS HUB/2025.
As advised, I contacted the NCC on *** and provided them with my reference number, full name, and ID number. However, they have informed me that they are unable to locate any case or record logged under my details in their system.
Given that it has now been approximately six months and the hold on my account is still being maintained, the NCC has requested that I obtain proof that the case was officially logged by FNB.
Kindly provide me with written confirmation or official proof of submission to the NCC, including any reference number or correspondence confirming that the matter was escalated to them.
I have attached a screenshot confirming my communication with the NCC for your reference.
Your urgent assistance in resolving this matter will be highly appreciated, as the ongoing hold on my account is significantly affecting my business operations.
KK
Keamogetswe K's updateReviewer Update
13 Feb 2026, 21:19- Written proof that my matter was officially referred to the NCC.
- The official NCC reference number.
- The date on which the complaint was lodged.
- The name and contact details of the NCC consultant handling the matter.
KK
Keamogetswe K's update13 Feb 2026, 21:19
Reviewer Update
- Written proof that my matter was officially referred to the NCC.
- The official NCC reference number.
- The date on which the complaint was lodged.
- The name and contact details of the NCC consultant handling the matter.
KK
Keamogetswe K's updateReviewer Update
16 Feb 2026, 09:20Dear Sir/Madam,
I hope this email finds you well.
I am writing in reference to your instruction that I contact the National Consumer Commission (NCC) regarding the matter under reference: THE SWEET TREATS HUB/2025.
As advised, I contacted the NCC on ********** and provided them with my reference number, full name, and ID number. However, they have informed me that they are unable to locate any case or record logged under my details in their system.
Given that it has now been approximately six months and the hold on my account is still being maintained, the NCC has requested that I obtain proof that the case was officially logged by FNB.
Kindly provide me with written confirmation or official proof of submission to the NCC, including any reference number or correspondence confirming that the matter was escalated to them.
I have attached a screenshot confirming my communication with the NCC for your reference.
Your urgent assistance in resolving this matter will be highly appreciated, as the ongoing hold on my account is significantly affecting my business operations.
I hope this email finds you well.
I am writing in reference to your instruction that I contact the National Consumer Commission (NCC) regarding the matter under reference: THE SWEET TREATS HUB/2025.
As advised, I contacted the NCC on ********** and provided them with my reference number, full name, and ID number. However, they have informed me that they are unable to locate any case or record logged under my details in their system.
Given that it has now been approximately six months and the hold on my account is still being maintained, the NCC has requested that I obtain proof that the case was officially logged by FNB.
Kindly provide me with written confirmation or official proof of submission to the NCC, including any reference number or correspondence confirming that the matter was escalated to them.
I have attached a screenshot confirming my communication with the NCC for your reference.
Your urgent assistance in resolving this matter will be highly appreciated, as the ongoing hold on my account is significantly affecting my business operations.
- Written proof that my matter was officially referred to the NCC.
- The official NCC reference number.
- The date on which the complaint was lodged.
- The name and contact details of the NCC consultant handling the matter.
KK
Keamogetswe K's update16 Feb 2026, 09:20
Reviewer Update
Dear Sir/Madam,
I hope this email finds you well.
I am writing in reference to your instruction that I contact the National Consumer Commission (NCC) regarding the matter under reference: THE SWEET TREATS HUB/2025.
As advised, I contacted the NCC on ********** and provided them with my reference number, full name, and ID number. However, they have informed me that they are unable to locate any case or record logged under my details in their system.
Given that it has now been approximately six months and the hold on my account is still being maintained, the NCC has requested that I obtain proof that the case was officially logged by FNB.
Kindly provide me with written confirmation or official proof of submission to the NCC, including any reference number or correspondence confirming that the matter was escalated to them.
I have attached a screenshot confirming my communication with the NCC for your reference.
Your urgent assistance in resolving this matter will be highly appreciated, as the ongoing hold on my account is significantly affecting my business operations.
I hope this email finds you well.
I am writing in reference to your instruction that I contact the National Consumer Commission (NCC) regarding the matter under reference: THE SWEET TREATS HUB/2025.
As advised, I contacted the NCC on ********** and provided them with my reference number, full name, and ID number. However, they have informed me that they are unable to locate any case or record logged under my details in their system.
Given that it has now been approximately six months and the hold on my account is still being maintained, the NCC has requested that I obtain proof that the case was officially logged by FNB.
Kindly provide me with written confirmation or official proof of submission to the NCC, including any reference number or correspondence confirming that the matter was escalated to them.
I have attached a screenshot confirming my communication with the NCC for your reference.
Your urgent assistance in resolving this matter will be highly appreciated, as the ongoing hold on my account is significantly affecting my business operations.
- Written proof that my matter was officially referred to the NCC.
- The official NCC reference number.
- The date on which the complaint was lodged.
- The name and contact details of the NCC consultant handling the matter.