SS
Shana S
1 reviews | Active since Mar 2009
01 Oct 2015, 11:22
no response
Hi Shana<br> <br> Thank you for sending an enquiry to us. We will contact you within two business days.<br> Alternatively, you may contact us directly on ***to follow up on this enquiry.<br> <br> The above was sent in response to my online enquiry on the 28th of Sept. It's the 1st of Oct. 4 'business days' later & no response from FNB. Is there a bank in SA that is actually concerned with good, honest service? Or are the industry accolades the priority?
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FNB (First National Bank)'s replyOfficial
01 Oct 2015, 11:33Hello schauber,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Direct who will provide you with feedback.
The reference number is 820181NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Direct who will provide you with feedback.
The reference number is 820181NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Oct 2015, 11:33
Official
Hello schauber,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Direct who will provide you with feedback.
The reference number is 820181NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Direct who will provide you with feedback.
The reference number is 820181NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)