NO RESPONSE

I have a car insurance with FNB, and I must say that the service is not very good. You communicate with the brokers via emails, and they do not respond.

I have a car, household and cell phone insurance with them, and I claimed for the cell phone last year October, which was finalized in February. And again after countless phone calls.

Now since I have claimed for the cell phone , premiums were supposed to drop a bit, but they continued to deduct as if I still the phone, and again after countless emails regarding that, I was refunded.

I have not claimed for the car, and I asked my broker to help me with the reduction of premiums, since she send them and email to reduce the premiums and cc the corresponding people regarding that, they do not respond. the email was sent on May 28 2018 at 14:00 by Cindy to the brokers as she said brokers only deals with reviewing of premiums.

Cindy sent another one and she cc'd Jenine Hendricks, and she did not reply ... that was on 28 June 2018 at 10:54 am

Still waiting .