LT
Lynnsey T

1 reviews | Active since Jun 2016

21 May 2018, 13:01

no response

My husband app**** for a personal loan on Friday afternoon and was told that it would be paid out on Saturday 19th May 2018. the money wasnt paid and when we went back to the bank the branch manager of FNB told us that it should be paid on saturday night. To date nothing has been paid. We have tried phoning today to find out what is going on however we cant get through to them. My husband has had enough. The service is very disappointing. I would suggest you phone him back asap.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 May 2018, 13:57
Official

Good day Lynnsey,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your of your husband and referred to the relevant FNB Loans who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)