1 reviews | Active since Feb 2014
NO RESPONSE
I did not get a response from FNB about a cell phone claim, my broker said the management does not want her to get involved about the matter, so now I am left alone with no one to help me. I have sent emails, but no one is responding, Very disapointed
Hello Sindi01 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Sindi01 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***