NO Response

Thanks a lot, I am expecting a response urgent , because this is an inconvenience to my budget not knowing how much is my instalment every month which is different.

Yes, I did , and she is also not getting any response from that department . Even today she has been trying with no answer as yet. I will get a call from her again today even after 5 pm , to let me know if she got any response or not .

Hello Peter. My private banker got me a settlement figure on Monday 30th October from Personal Loan. They gave me a letter with a settlement figure of R7 Thousand. I paid the full amount the same day , emailed the proof of payment to them as well as my banker. The following day , they give a a refund of R1981.00 , which i thought they over charged me. Then i requested the final statement with a zero balance to be sent to me . Today to my suprise my banker send me another letter that says , they made a mistake , they were not supposed to have done the refund , i still owe them 3900.00. I send them a mail , to say how can they do such , i am not prepared to pay that amount because even up to date no one has ever contacted me to discuss my issue , nor tell me how much was my Instalment . According to their statement as at end July 2017 , the loan repayment showed that my completion date is 30 Sept 2017 , but i still continued to pay and also to settle the account . i am really angry as too how this matter has been handled. I am very upset that they cant even do the recon as to date .