LM
Lerato M
1 reviews | Active since Jun 2010
14 May 2015, 16:45
no response
I wrote a report last month on 15 April 2015 about a debit order reversal for R99.99 that have been went off my account in December 2014. I received an email from FNB that the query will be resolved in 30 days. Still no response from FNB since then.
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FNB (First National Bank)'s replyOfficial
15 May 2015, 08:38Hello leratomoh,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please refer to the email I have sent to you regarding the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please refer to the email I have sent to you regarding the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 May 2015, 08:38
Official
Hello leratomoh,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please refer to the email I have sent to you regarding the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please refer to the email I have sent to you regarding the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)