HP
Hendri P

1 reviews | Active since May 2012

11 May 2015, 15:33

No response

Good day,<br> <br> I have now complained multiple times with the same issue. Every time I get the same result, which is an auto reply informing me that I will be responded to within 48 hours. I am now tired of waiting for the so called \premier"banking support.<br> <br> The problem which I am trying to sort out is very simple"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 May 2015, 15:39
Official
Hello Pedox,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 681352.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)