CM
Cynthia M.

1 reviews | Active since Jan 2013

19 Apr 2018, 13:50

No response ***NF!

I refer to my previous complaint, ********** NF, I am still awaiting feed back and a settlement letter! I have evidence the amount that FNB is harassing me for has been paid but FNB is dragging their feet when it comes to resolving the matter. Yet they are quick to send out letters of demand!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Apr 2018, 14:50
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***