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Akhe D
1 reviews | Active since Apr 2020
14 Sept 2020, 09:19
No response
I have a been a client with fnb for many years and I have never experienced any kind of issue with them. I have always received the best service and considered the bank to be highly efficient. HOWEVER this time I am rather annoyed and disappointed that I have to come here to get something done, this is honestly not what I want to be doing but I really need my money back. I have used the app, money assist and secure chats and even called the call centre fnb gold suite and haven't received any kind of assistance since the 31 August. Please reverse my debit order for R500 and i have stated the reasons why. Contact me via email as I am NOT available telephonically. ***.
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Akhe D's updateReviewer Update
16 Sept 2020, 09:11High Priority Complaint: ***NF STILL NOTHING. I was sent an email by Grant PlessisCustomer Experience, sent him a response twice thinking maybe he hadn't seen my initial response. I don't know what is going on there but I need my debit order reversed TODAY. Don't bother emailing me with any other news either than my request being done. I have been reasonable enough and now I'm really getting fed up. I NEED THAT MONEY TODAY. PLEASE!
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Akhe D's update16 Sept 2020, 09:11
Reviewer Update
High Priority Complaint: ***NF STILL NOTHING. I was sent an email by Grant PlessisCustomer Experience, sent him a response twice thinking maybe he hadn't seen my initial response. I don't know what is going on there but I need my debit order reversed TODAY. Don't bother emailing me with any other news either than my request being done. I have been reasonable enough and now I'm really getting fed up. I NEED THAT MONEY TODAY. PLEASE!