No Response

<p>I've been with FNB since childhood and I can't think of using any other bank in South Africa. However these last few months, maybe a year they've started acting like all other service providers in this country. I've called my Private banker a few months back (Will rather just talk to normal customer care in any case as private bankers have only been able to help me 10% of the time), and one of the things I wanted to know about was a savings account for my kids, where she said she will let a financial advisor call me. This never happend. I also requested 2-3 new accounts from the IOS app and browser. These accounts requested a FNB employee to contact me. This also never happend. I'm not sure what is going on but your service is not what it was a few years back.</p>