NO RESPOND AFTER SEVERAL CONTACTS(CALLS AND EMAILS).

Good day, i reported a case to FNB ***** line in November 2022. Lunga took up the case and locked the ewallet of the complained about. he told me about all the documents i will need to submit to them for the case to be investigated. now the owner of the company has decided to refund my money that was locked in her ewallet. Have been calling fnb business risk ***** since 2 fridays ago, also sent Lunga and Nhlamulo emails but till now no response. All they need to do is to remove the restriction on the ewallet so the the company can refund my deposit which i need urgently.