1 reviews | Active since Apr 2011
NO RESPOND
<p>Sent: 05 September 2016 08:18 AM<br /> To: ********** /> Subject: FP ********** 7690</p> <p> </p> <p>Hi There</p> <p> </p> <p>I would like to change my banking details for this debit order . My ID number is : ********** 002080.</p> <p> </p> <p>Regards Benica</p> <p> </p> <p>I send this email on 5 September 2016 and again on Monday 12 September 2016 its regarding my FNB funeral plan FP ********** 7690 that my bank details have been changed. The first one wat read was read on Monday, September 5, 2016 8:11:00 AM (UTC+02:00) Harare, Pretoria. The second email was read on was read on Monday, September 5, 2016 8:11:00 AM (UTC+02:00) Harare, Pretoria. This is not exeptable at all seem like from your side they read it but thers no customer service . Till today I have received nothing.</p> <p> </p>
Good Day Mej Mills,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mej Mills,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
