RS
Renaldo S
1 reviews | Active since Jan 2016
19 Jan 2016, 09:00
No Respond
I have had my FNB account for almost 7 years now and for almost 8 months now i haven't earned any EBucks.<br> I have phoned FNB and EBucks numerous times and no one could ever give me a reason for why I'm not earning any. <br> I spend on average R3000 on fuel and almost R2000 on airtime each month but don't get anything back as \promised"in ALL the ads and promos!<br> <br> They have advised me over the phone that I have to go into a branch to rectify this but no one at any of the branches were able to assist me"
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
19 Jan 2016, 09:59Hello RenaldoSiebert,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 850871.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 850871.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Jan 2016, 09:59
Official
Hello RenaldoSiebert,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 850871.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 850871.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
