aP
angelos P

1 reviews | Active since Oct 2016

12 Oct 2016, 09:30

no resonse and still steeling

<p>i logged my first call last week monday i have had only 2 calls and nothing has been resolved yet and the worst of all the still deducting money from an account that there is no money in so they have taken from me now over R3000 in the past 2 months and now worst of all i havent been using my card from the 1st of this month because of this problem.</p> <p>i got a call on monday and the lady said someone else was dealing with this by the name of lerato so fnb if this matter is not resolved in the next 48 hours i will not be going to hello peter again you guys cant just take and take and you expect people must just agree im very sorry i work very hard for my money</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2016, 10:01
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)