No resolve

<p>I recently opened a new account and went to collect my card on Sunday. I changed my pin while sitting with the consultant and was told that my account is active. When I tried to swipe my card on Monday, the transaction was declined due to card not active. I tried contacting the call center 5 times yesterday and must have been waiting for close to an hour without speaking to a consultant. Either they don't care or don’t have enough call centre agents. In the meantime I have used my monthly cell phone limit and cannot access any cash.