No Repsonse To Mails To Card Division

Item: FNB (First National Bank)
Rating: 2
Author: Wayne A

Good day, I have sent 4 mails in the last 3 weeks regarding the closure of my account and I have not received a single response! I am currently overseas and my account is paid up and I would like to close it due to the frequency of Credit Card ***** in SA. Please can someone email ASAP so that I can get it closed. Regards Wayne

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

12 Aug 2015, 08:27

Hello WayneAnderson,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Credit Card who will provide you with feedback.

The reference number is 739001.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply12 Aug 2015, 08:27

Official