LG
Laythan G

1 reviews | Active since Mar 2012

20 Apr 2016, 10:20

No Repsonse

Hi<br> <br> i logged two calls on Sunday evening for my private banker to assist me but I'm still waiting for assistance. Nompumelelo C. Mazibuko contacted me on Monday to inform me that Masaku Ramonaka was away (fair enough), however I'm still waiting to be contacted. There's still an outstanding issue that I need to be assisted with. FNB should cease with false advertising and misleading the public! Is this the private service you offer to all your private clients? FNB deserve an award for their shoddy services on offer.<br> <br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Apr 2016, 11:03
Official
Hello laythangovender,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 908468.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)