AV
Amanda V

1 reviews | Active since Apr 2018

04 Apr 2018, 14:42

No reponse from FNB

I have handed in all the documents they needed from me to be FICA on 5th March 2018. Up to today (4 April 2018) I did not get any answer from them. I phoned Herm**** branch more than once and nobody answered the telephone!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Apr 2018, 14:56
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***