KC
Kyra C
1 reviews | Active since Nov 2010
31 Aug 2015, 11:10
No reponse after two months
As a client of Fnb i would assume that i would get a response to my query but still nothing.<br> I booked a flight with my FNB Visa card and my luggafe was ******, I booked thos flight with this card because there is a insurance policy that covers your luggage with visa cards should something happen.<br> <br> I need to claim for my items yet no response or a word on how to go about this after two months!<br> Absolutely ridiculous!
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FNB (First National Bank)'s replyOfficial
31 Aug 2015, 11:22Hello kyra777,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 751162.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 751162.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply31 Aug 2015, 11:22
Official
Hello kyra777,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 751162.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 751162.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)