no reponse

Item: FNB (First National Bank)
Rating: 2
Author: amanda T

<br> I've reported my card ****** and all my funds withdrawn form my account on 28 September 2015 already, all i'm getting is an automated response, but no one even attempts to correspond in person. <br> I need an answer regarding this matter URGENTLY<br> my reference number received is: REF:***

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Replies (1)

FNB (First National Bank)'s replyOfficial

12 Oct 2015, 10:04

Hello amandadt,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to VBS Risk Management who will provide you with feedback.

The reference number is 781754.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply12 Oct 2015, 10:04

Official