1 reviews | Active since May 2016

05 Sept 2017, 06:18

No reply to any communication

I have tried numerous time via email to sort out a card problem with no response what so ever. This is extremely frustrating. Service is a zero on this this contract.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Sept 2017, 08:52
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)