AI
Abigail I
1 reviews | Active since Feb 2014
01 Apr 2015, 14:13
No reply on settlement letter
I requested a settlement letter for my loan last week. This week they email me to say they have received it, but no one has contacted me yet.
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Apr 2015, 08:35Hello Abizaine,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
The settlement letter was emailed to you on 01/04/2015, we do apologize for the delayed response.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
The settlement letter was emailed to you on 01/04/2015, we do apologize for the delayed response.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Apr 2015, 08:35
Official
Hello Abizaine,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
The settlement letter was emailed to you on 01/04/2015, we do apologize for the delayed response.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
The settlement letter was emailed to you on 01/04/2015, we do apologize for the delayed response.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)