OS
Owen S
1 reviews | Active since Jul 2015
15 Sept 2015, 13:58
NO REPLY ON MY MAILS.
Asked to be contacted to discuss my interest rate. Another bank offered to take my bond over and give me a better interest rate and cover all charges. I emailed on the 31st August and again on the 8th September.<br> received and auto reply to say I will be contacted with in 48hr and yet nothing has changed to date.<br> FNB is stating to drop the ball. I don't want to move from FNB , but if this is how they treat customers.. I will move my accounts and my wife's to Standard Bank.<br>
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FNB (First National Bank)'s replyOfficial
15 Sept 2015, 14:28Hello owen.stoltz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 760564.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 760564.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Sept 2015, 14:28
Official
Hello owen.stoltz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 760564.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 760564.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)