DvdS
Danie van der Spuy

1 reviews | Active since Jan 2015

12 Sept 2018, 10:07

No reply from ***

More than a week and no reply from FNB Please remove the email address ********** from your website. There is no reply . FNB is worse than the worst government department in RSA. Stop spending money upgrading your branches like Stellenbosch branch. Rather use the money and appoint a person to reply to emails.

From: ********** ********** Sent: Tuesday, 04 September 2018 11:44 To: Danie vande***** ********** Subject: RE: account 625431***** [REF: ********** 4_ ********** 45]

Good day,

Thank you for your e-mail. This is an automated response from FNB Share Investing.

A consultant will respond to your enquiry within 48 hours. Kindly note this does not include weekends or public holidays.

Please feel free to contact us on 0860 SHARES (742 737) or if you are dialling international on +27 11 **********

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Sept 2018, 11:56
Official

Good Day Danie ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***