1 reviews | Active since Apr 2017
No reply from Homeloans
<p>I'm in the process of selling my house...after investigating at my laywers office why the process is taking so long they informed me its purely because they've requested the cancellation figures on the 31st of MARCH(almost a month ago) and still have not received the figures nor any feedback of any kind. I myself went on the website and logged a query about 4 days ago and the same...no reply/feedback at all. I've been a homeowner for a few years now and banking with FNB for many more...This is unexceptable</p>
Good day Mr. sslimm
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. sslimm
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***