1 reviews | Active since Mar 2019
NO REPLY FROM FNB
FNB - Slogan - how can we help you We have been trying to get hold of anyone at FNB for 2 weeks. We have send e-mails can see that they have been read, tried to contact the contact centres, been holding on for 45 minutes at a time. Each person tries to put us through to another department then they cut us off. Went into the bank, they said we must phone from there, exact thing happened. Even the bank manager just shook her head and said they cannot assist as the call centres are not answering. Personal banker said we must wait between 5 - 7 days and we are on day 14. This is totally unacceptable. We are all stressed about the lockdown, and also been told to lock on the FNB app and apply. We did everything that has been asked of us but absolutely no calls not answers from FNB. Just get sms to say we must pay. What part of NO WORK NO PAY, and we have insurance on all our debt. Please FNB can someone actually get hold of us.
