DvdS
Danie van der Spuy

1 reviews | Active since Jan 2015

12 Jun 2017, 11:06

No reply from FNB

<p>Your message has been successfully submitted.</p> <p>An FNB Insurance Broker will contact you within 2 working days (Monday to Friday). Your reference number is 3BQP4K3R. I received this message on 6 June 2017. </p> <p>My question was : I paid the flight ticket with my credit card for my daughter( she is a student) to travel to Netherlands. Is she covered for travel insurance?</p> <p>FNB will not get back to me, (past experience proved this) the only way to get a response hopefully is via hellopeter. </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jun 2017, 11:47
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)