1 reviews | Active since Apr 2010
No refund
With the prospect of opening an account, FNB requested I deposit R120 to "hold" the account. When it turned out that the overdraft limit asked for was not approved by FNB, and the account must be closed, I have been waiting for my R120 for 10 weeks since 27 Oct 2017. Quick to grab the money from me, but slack on returning it back to me.
Hello Mntombela ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello Mntombela ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team