1 reviews | Active since Jan 2017
No Refund
FNB Credit card is really bad. Please do not trust them. I had mistakenly transferred money into my Credit card which was refunded no problem and no one informed me that this would be a problem at month end. FNB Credit card and I are in arrangement to pay this off, however they had debited 3 times more than suppose to. They reason for this is that I had spent this amount yet my card is blocked.
Upon contacting via email the consultant that was helping and is now avoiding me, Mariska and not providing ANY feedback.
This is really painful and I was the person who would promote FNB, not anymore!!!
Very bad service and communication.
I have been waiting 14 days for a refund.
Hello Tanu26,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Tanu26,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)