No Reference

Hi went to FNB to deposit money, went to the front at teller 1 teller no *** on 16 March 15:24 gave her the money and the account number, she asked me is it for C van Wyk i said yes and continued on the computer stood up walked to the back came back gave me piece of paper i need to sign and i gave it back to her, she then handed me the proof of payment never to ask a reference or anything and to add to it she was very rude saying that i am suppose to give her my reference? How am i suppose to know when she wants the reference if she doesnt ask me? Previously i went to the bank to also deposit money ant the lady asked me for a reference so why didnt she? This is why i am glad i left FNB and i will make sure to tell everyone about this bad experience! Its because of people like me she has a job she is suppose to great me with a smile but with a rude attitude like that no one will do business with you