JS
Jaco S

1 reviews | Active since Sept 2015

07 Jun 2018, 10:12

No redply from personal banker!!

Can I maybe get a personal banker that gets back to me?Mailed her and I haven't received any feedback. SHOCKING SERVICE!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jun 2018, 10:23
Official

Good day Jaco,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Private Clients for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)