gM
gary M
1 reviews | Active since Oct 2011
02 Mar 2015, 10:25
No record off credit card aplication on system
Did a online aplication for a Fnb credit card. Said a agent will contact me was contacted by a rich-man mandlaze who did aplication and said it had been approved on 26 of feb 2015 on contacting call center this morning spoke to 5 different people and non off then can help me tell me no aplication has been completed . And I must do a new aplication. this man also told me I must open a cheque account if can't get a credit card right how will you get my salary in my cheque account right.Thank you for banking with FNB. My name is Rich-man Mandlaze. Ref<br> No for the call: SI***. Call centre num: ***.. T&Cs<br> [URL Removed]
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
02 Mar 2015, 11:40Hello gary96,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 636101.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 636101.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply02 Mar 2015, 11:40
Official
Hello gary96,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 636101.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 636101.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)