No Protection for Student. My Account was Hacked

I was listening to an Ad on radio FNB advertising as \SA's BEST DIGITAL BANKING""; but should anything happen on the platforms; FNB backs away & says they cannot be held liable.<br> <br> I was a victim who was ****** of savings which I raked up for my studies. My plea to the bank informing them that there is an attempt by someone to get into my account which I did not authorize; seemed to receive no priority. I cancelled my card and access to my internet banking; I did not have access to my own account. <br> <br> I went numerous times to the bank informing them that there is a transaction awaiting Authorisation and it must NOT be granted. To my disgust; the transaction was a success. I had to go back to the Bank to enquire. Sent numerous emails to the Complaints Resolution department and made so many calls to the ***** department; I was pushed from one department to another and no Feedback was given.<br> <br> Months later; the money was put back into my account; However;It was immediately taken back and I was told it was an ERROR"""