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siyengn S
1 reviews | Active since Mar 2009
26 Sept 2019, 15:32
No Private Banker service, But paying for the service (2nd complaint)
I sent a complaint on the 1st September 2019 but still have not received any assistance.
I had requested for a new banker and to be reimbursed for the months I have paid for the service not rendered.
Kindly assist.
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Replies (1)
FNB (First National Bank)'s replyOfficial
27 Sept 2019, 08:31Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply27 Sept 2019, 08:31
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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