EM
Ellen M
1 reviews | Active since Oct 2019
03 Oct 2019, 20:05
No premium refund
Cancelled my policy and my premium refund is being denied although my policy document provides this is due to me!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
04 Oct 2019, 09:34Good day Ellen Maseko,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply04 Oct 2019, 09:34
Official
Good day Ellen Maseko,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***
Regards,
Hello Peter Complaints Team
***