LJ
Lelanie J

1 reviews | Active since Jun 2010

13 Aug 2017, 08:21

No porting

<p>I tried to port from Fnb connect to vodacom. Waited for 4 days and nothing happend. Went back to Vodacom and they put in a request to port. Waited again and still nothing happend. Now I read online about all the complaints from people who can't port from Fnb to any other service provider. I realy don't want to lose my number. If this is the way Fnb works, then I'm glad I don't bank with them and I never will. I wasn't happy at all with Fnb connect and now this also.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Aug 2017, 09:13
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)