No PERSONAL service at FNB Private Clients

I would like to state that I got BETTER service from FNB when I was an \ordinary"client than the service I now receive from the Private Clients Department. Mr Oberholzer seldom answers my mails and he does not have a direct contact number to phone him at (as IMP**** BY YOUR RADIO COMMERCIALS!!!!!!). I have to mail him a more than once to get any service from him. Very frustrating"""