No Personal Banker

<p>I need to give notice to FNB that our property will be sold since we have a loan with the bank. So I phoned the last person who helped me with the loan, that is our relationship manager. Someone answers the call and refers me to our local branch. I called the local brance who referred me to home loans. I called home loans who referred me to FNB Wealth. Then I phoned FNB Wealth who referred me back to our relationhip manager. I asked the lady to please assist me since I'm not going to phone the relationship manager again. She politely investigated the matter and found no personal banker has been assigned to our account. The lady said she'll escalate the matter to have a personal banker assigned to the account and that I will receive a call within the next three days.</p> <p>A week passed and I phoned the number on the loan statement. The lady who answered the call informed me nothing has happened for the past week - still no personal banker has been assigned.</p>