SM
Sbusiso M

1 reviews | Active since Aug 2018

30 Aug 2018, 09:00

No opportunity for growth to SMMES

FNB is the most inconvenient bank,a few months ago I had a purchase order which I took to a branch they did not even look at it they ask me questions about my account and they told me I won’t get the loan and now I app**** for the loan online to buy an existing business which banks with th they didn’t even tell me send the financials all they say is we can’t help you.So must miraculously get money from no where.I can be in a bank that can’t assist me it’s just a matter of time till close my accounts.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Aug 2018, 09:54
Official

Good Day Sbusiso ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***