JJ
Jacqueleen J
1 reviews | Active since May 2012
07 Jan 2024, 12:32
No ONLINE protection
What is going on at FNB? Somehow someone tried to make an online payment to ILS with my card. Turns out this is an Isreal company. I tried to report this via the online secure chat - no option to report this. Tried phoning the ***** line. Not available. Note I tried this several times. If 1cent is missing from my account due to FNB's inefficient communication channels or poor online protection against ***** there will be hell to pay. Upgrade your systems or we move to a more effective bank. We already moved our personal accounts will gladly move business account as well. This is ridiculous.
Helpful (0)
Replies (1)0
Replies (1)JJ
Jacqueleen J's updateReviewer Update
08 Jan 2024, 10:59Ok so you rep**** but did not solve my issue. I am being referred back and forth to people all claiming that they cannot help me. Who at FNB has the ability and skills to help me detect and stop the *****? Or should the questiin be who wants to help me. Your number is not working, I have tried it for 2 days now. No luck. More frustrating your online communication deserves a 0 rating.
JJ
Jacqueleen J's update08 Jan 2024, 10:59
Reviewer Update
Ok so you rep**** but did not solve my issue. I am being referred back and forth to people all claiming that they cannot help me. Who at FNB has the ability and skills to help me detect and stop the *****? Or should the questiin be who wants to help me. Your number is not working, I have tried it for 2 days now. No luck. More frustrating your online communication deserves a 0 rating.