No one wants to help me

I app**** for, and was placed under Debt Review in January. I followed the process with Debt Busters and all my creditors were informed that I was under debt counselling. The debt counselors debit my account every month and distribute payments to my creditors accordingly but this past weekend 2 of my creditors, AFrican Bank debited R1100 and Sanlam debited 2 amounts of R1160.14 each. I called the FNB call centre to find out what I had to do to get these amounts reversed as per my debt counsellors they were being paid under the counselling arrangement and I was told that my account could only be dealt with by the Debt Review department. That department is only available Monday to Friday so when I called this morning I was told that they cant help me and I would have to go into a branch to get those debits reversed. The branch ofcourse like everyone else at FNB, tells me that they cant touch an account that is under debt review.<br> <br> I understand that I put myself in this position with bad finances but I am trying to make amends and that is why I app**** to be put under this process. I need those debit orders reversed and I would really appreciate if someone, anyone at FNB would help me.