JS
Japie S

1 reviews | Active since Sept 2014

13 May 2015, 14:49

No one to talk to.

I'm so tiered to keep on talking to computers. The current system just don't care for me as a person. FNB say and promoted \HOW CAN WE HELP YOU?"But there's no one to talk to.<br> <br> I've explained my situation previous and I'm going to do it in short again. I got and extended bond approved. I've done a lot of improvements at my house and still want to do more but I need some funds. I used my credit card to do some of the improvements and I would like to replace the money used by this extended bond.<br> <br> Home Loans decline the loan of about R12000.00 but FNB credit card offer's me R192000.00. At the end of the day it is FNB. <br> If I could not afford the Home Loan"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 May 2015, 15:56
Official
Hello japieswart,

Thank you for your posting, we apologize for the frustration this must have caused.

A formal complaint has been logged under the reference 682841 and escalated to our Premier Banking division whom will provide you with feedback.

Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
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