KM
KGOMOTSO M
1 reviews | Active since Jun 2013
20 Jul 2019, 12:13
No one to help
I went to the branch in Maponya mall, wanted to change my banking profile. No one was willing to help me. one of your consultants- Bubbles (who looked like she had pink eye and could give it to me) was not helpful. some consultant even played with my baby and didn't assistant me. I struggled for an hour without an assistant. and left the bank empty-handed. such a waste of time.
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Jul 2019, 13:39Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards Hello Peter Complaints Team
***
FNB (First National Bank)'s reply20 Jul 2019, 13:39
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards Hello Peter Complaints Team
***