tS
thobile S

1 reviews | Active since Jul 2011

25 Sept 2015, 11:37

No one is taking ownership

Requested for debit order reversal , on the 8th August was told it takes 7 to 14 days Ref no for dispute is 796194Q. No one is taking ownership no one can provide answers. Someone pls assist urgently

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Sept 2015, 12:46
Official
Hello thobiles,


Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 766568.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)