No one is intrested in helping me

5 weeks ago FNB offered me the opportunity of joining there so called wonderful platinum cardholders.As i have been member of FNB for number of years i thought i take another journey with this wonderful bank.To my unexpected surpise i havent recieved a card for 4 weeks with numerous calls made to the call centre which keeps cancelling my card and saying that they have to resend a new one.<br> <br> today i called the call centre once again with the hope of finding some joy and while explaining the issue, the advisor puts me on hold and ends the call.<br> <br> Once again the only resolve the call cerntre could offer me is that they will order a new card. <br> <br> Now the wait has started again, i am completly disappointed and feel that the customer service could been much more helpful with no thought as to what i have been put through without a card for the past 5 weeks.<br> <br> Regards<br> Eugene