No one cares
I called in on Tuesday 27/12/2017 and asked that my credit limit on my credit card be reduced by R5000.00 but still have not rep****, now they took bank charges based on the current limit which could have been much less if they had actually done as instructed. I want you to reverse the charges, reduce the limit as instructed then take the bank charges according to the reduced credit limit. Don't ignore me then ***** from me. Completely REDICILOUS!!!
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)