1 reviews | Active since Sept 2013
No one can help, ive been tranferred 6 times
I am trying to find out how the monthly fees work on my overdraft account, i call FNB general inquiries and get told i need to speak to the over draft deartment, i get through to the overdraft department and get told they only deal with new clients and i need to speak to general inquiries, so i go through to general inquiries again but nope they cant help me i need to speak to the overdraft department because they can only assist with activities on my Cheque account. After another round of back and fourth i have given up.<br> <br> please can someone from FNB contact me, that has the knowledge of how an overdrafts interest work, that can explain it to me, someone that is having difficulty understanding it.<br> <br> Or just tell me that you are not interested in helping me and i should rather find another bank, because after today that is the feeling i am getting.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking who will provide you with feedback.
The reference number is 738543.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking who will provide you with feedback.
The reference number is 738543.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
